Q: What does the web site migration service include? Will my web site be secure?
A: The website migration service on offer at hostola.com is totally free and involves moving all your web files, databases and e–mails from your current hosting provider to your new hosting account with us. We’ll also update all the configuration settings needed for your websites to be completely operational on our avant–garde cloud hosting platform.Our techs are completely capable of moving any sort of site. With years of practical experience in this field, they are experts in the specificities of our hosting platform, our Control Panel as well as all other famous Control Panels. For them, transferring a custom–built web app with numerous custom libraries is as elementary as moving a plain WordPress blog.
Q: How much time will it take for my site to be moved over to your platform?
A: While we can’t give you an exact time interval, since there are plenty of factors, including the size of the files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll do our best to move your site within 48h, and in some cases – within 24h (in case the content is not large).
Q: Do you require something from me before you begin transferring my web site?
A: We will require the login information for your old hosting provider’s Control Panel as well as the website’s name (domain name).
Q: My old hosting account has delicate info inside. How can I trust you?
Q: How about downtime? Will my site be unavailable?
A: Your site will continue to work just like it did before with your former web hosting provider. As soon as we are through with the transfer, your site will be configured to work on our platform and we will ask you to preview it. If everything is functioning correctly, all you will need to do is change the name server records for your domain name. Your site will be transferred to us without any downtime whatsoever.
Q: Will my present web hosting provider have to do anything?
A: No. We will never get in touch with your web hosting provider about anything at all. They will not be aware of the web site migration either.
Q: Which web hosting platforms do you support?
A: Yeah. We support all traditional Linux–powered hosting platforms. We do not support Windows–based hosting platforms, since we do not provide Windows web hosting solutions ourselves.Additionally, we do not support proprietary website building and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.