A User–Friendly Help Center Section
You can find nearly all the answers to your questions in the user–friendly Help Center section incorporated into our Web Site Control Panel. It offers a large repository with frequently asked questions and exhaustive instructional articles prepared by our expert client support staff.
For people who prefer to discover how to settle a frequently encountered issue by watching a training video, we’ve added a selection of video tutorials to our Web Site Control Panel. All the tutorial video clips are very short and simple to grasp. They offer visual presentations of different website administration operations.
A One–Hour Ticket Response Guarantee
Our semi–dedicated servers are backed up by a 24x7x365 help desk support service and include a one–hour support ticket response time guarantee. Our capable techs will be available 24–7–365 and will rectify any issue that you may chance upon within maximum 60 minutes after the helpdesk ticket submission. Normally, a response will be given to you within 20 minutes.