Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour resolution guarantee with all of our Linux shared packages packages, meaning each support question you email will be responded to in only sixty minutes maximum. Our support staff members have been qualified to very fast resolve any case and to ensure that you get timely advice on any problem that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time required. Our team of consultants will be online for you 24x7x365 to reply to all of your issues and to solve any situation you might have. You are able to open a support ticket from your Web Site Control Panel or drop a message at any time. Additionally, on business days, you can easily give us a call or work with the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • hostola.com has built–in an in depth knowledge base into the Control Panel to help you to get beneficial step by step instructions at any time. Each section of the Control Panel has its own contextual guide area offering a group of how–to content articles. We have also prepared movies to offer you a greater visual representation of the best way to execute any presented task.