Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Reply Warranty

  • Our group of techs will do their best to answer to your help demands within approximately 1 hour. If, however, the situation you have come across calls for the assistance of the Administrators’ =Team,= we’ll address the ticket to the technician on duty and will submit a reply to inform you.

  • Top quality support service

  • Top–class Technical Support Service

  • We are on line for you night and day to supply assistance and tech support and also to help you with any difficulty that you may stumble upon when supervising your virtual server. We can support all pre–configured programs, like your Operating System, server administration panel (based on the VPS type) and the Web Site Control Panel made completely by our company.

  • Intuitive help center

  • A Descriptive Help Zone

  • An extensive and consistently updated articles base is included in our in–house built Web Site Control Panel. It gives you quick tips about how to carry out all of the important website maintenance tasks. The Help section includes comprehensive how to content articles and step by step video courses. You can reach the Help area by clicking on the Help or Video buttons in the top right side of each Control Panel section.