A 99.9% Server Uptime
The main benefit of creating your own shared hosting platform is that you do not need to worry about compatibility – you set up a particular set of software tools in such a manner as to be compatible with a given set of hardware components. The final outcome is something way more stable and reliable, because there are fewer possible chances of failure. We have built our cloud hosting platform using tried and trusted hardware components plus a heavily tweaked version of SELinux so as to create a really safe environment for your personal web sites.
Because of this, with each of our Linux shared packages plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you want to offer a first–rate hosting service, you can barely count on the default network configuration in a datacenter. We have built our very own custom network in order to ensure the best connection speed with the rest of the world.
And because of this, irrespective of which data centers you pick: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re unsatisfied with our services, or if you consider them insufficient, or if you decide that you should have a Linux VPS packages rather than a cloud hosting package – you will get your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain full control over your domains even when you close your account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to get a response, you’re probably aware of how annoying this can be, particularly if your website is at stake. That’s the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here for you and they’ll respond to you within 1 hour. And the best part is that their average response time is below twenty minutes!